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For furniture, bedding and smart-home shops

A chatbot that knows every product in your catalogue.

Shoppers ask "Will this sofa fit through a 90cm door?" at 11pm. Your chatbot answers from your own catalogue, with sizes, materials, colours, delivery and assembly, or says it will check with the shop. It never guesses a dimension or a price.

From S$1,500 setupFrom S$399/month care3-6 weeks to launch

What you get

Your catalogue, cleaned

We turn your spreadsheet, PDF or website into one structured table: SKU, price, width, depth, height, seat height, material, colours, delivery and assembly.

Answers from your catalogue only

Fit, firmness, compatibility, lead time. If a detail isn't listed, it says it will check with the shop instead of inventing one.

Enquiries with context

When a shopper is ready, they leave their details with a consent tick and you see what they asked about. WhatsApp opens with their question filled in.

A weekly fix list

Every question it couldn't answer goes on a list. We review it each week and fix the catalogue, so the next shopper gets an answer.

On your website

One line of code. WhatsApp as a second channel is on our roadmap and not live yet.

Monthly care

We update prices, stock and new products, and send a short report of what shoppers are asking.

How it works

01

Send your catalogue

A spreadsheet, PDF or your product pages. Start with your bestsellers.

02

We structure it

Cleaning the catalogue is the slow part, and it is what makes the answers trustworthy.

03

Test it yourself

We build a demo on your 10 bestsellers. Ask it the door-width question and see.

04

Launch and keep it fresh

It goes live on your website, and monthly care keeps prices and stock current.

Who it's for

Singapore furniture, bedding and mattress, and smart-home shops that have a website but no live chat, or a chat box that only says "leave a message". It pays for itself when the average order is a few hundred dollars or more and shoppers ask about fit, firmness or compatibility before buying.

Pricing

Starting points. The size and condition of your catalogue decide where you land, and we quote after a quick look at it.

Catalogue build

S$1,500 - S$3,000
one-time

Cleaning and structuring the catalogue, setup, and testing.

Monthly care

S$399 - S$799
per month

Price and stock updates, new products, the weekly fix list and a monthly question report.

Seasonal refresh

S$300 - S$800
per refresh

For a new range or a big catalogue change.

What it won't do

  • It won't invent a dimension, price or compatibility answer. "Not listed, let me check with the shop" is a feature.
  • It won't take payments or place orders. It collects the enquiry and hands over to you.
  • It won't stay accurate on its own. Price and stock updates are part of the monthly care, not a favour.
  • It isn't a fit for very large catalogues in the thousands. Cleaning that many products becomes a project of its own.

Questions owners ask

How is this different from a normal website chatbot?

A normal chatbot answers from your general web text. This one is built on a cleaned, structured version of your catalogue, so it can answer size, material and delivery questions precisely, and it hands over when something isn't listed.

How many products do I need?

It works best for shops with roughly 30 to a few hundred products and orders above about S$500. Below that, the chatbot rarely pays for itself.

Can I see it before I pay full price?

Yes. We build a demo on your 10 bestsellers so you can test the fit and delivery questions yourself first.

What happens when it can't answer?

It says it doesn't have that detail and gives your contact details, or offers a short form so the shop can reply. The question goes on the weekly fix list.

Works well with

Get in touch

Tell us what you need

Tell us about your business. We'll reply with how we'd approach it and a clear quote. No obligation.

+65 6034 8712
hello@nexuslogic.sg