For cafés, restaurants, bakeries and small retailers
A WhatsApp assistant for your busiest hours.
Menu, prices, opening hours, delivery zones, "is this in stock?" and reservations, answered on WhatsApp while your team is busy. Allergies, complaints and payments always go to a person.
What you get
Your menu and catalogue, kept current
Your menu, prices, hours, delivery zones and collection rules, all in one place the assistant answers from.
Reservations and pre-orders
It takes the details and passes them to your staff to confirm. It never confirms an order your kitchen can't fulfil.
Stock and delivery questions
"Is this in stock?" and "Do you deliver to Bukit Timah?", answered from your current information.
Staff handoff
Anything it can't confirm goes to a WhatsApp group or email for your team, with the conversation.
Tested for the rush
Before launch we test it with real peak-hour questions: "table for 4 tonight?", "gluten-free?", "delivery to Bukit Timah?".
Reviewed daily at first
We read the transcripts every day for the first 2 weeks, because menus and questions change.
How it works
Week 1: your information
Menu, FAQs, and your delivery and collection rules.
Week 2: test
We test it with peak-hour questions and fix what it gets wrong.
Week 3: go live
It starts answering, and we review every transcript daily for 2 weeks.
Then: monthly care
Menu and price updates, tuning and a short report.
Who it's for
Independent cafés, bakeries and small retailers with a WhatsApp number on their Google profile, a menu or catalogue online, and slow replies at peak or after hours. We start with 1 or 2 outlets. Chains need multi-outlet menus, stock and approvals, which is a bigger project.
Pricing
Starting points, quoted after we see your menu and how you take orders.
Setup
Menu or catalogue, hours, delivery zones and the reservation flow.
Monthly care
Menu and price updates, transcript review and tuning.
More outlets
Each outlet has its own menu, stock and approvals.
What it won't do
- Allergy and dietary questions always go to a person. The assistant never gives allergy assurances.
- It uses prices only from your current menu. If it isn't listed, it says it will check.
- Pre-orders are confirmed by your staff, not by the assistant alone.
- It doesn't take payments and isn't a replacement for your POS.
- WhatsApp is the focus, but our WhatsApp Business connection is still being finished. We confirm the status and a start date when you enquire.
Questions owners ask
Does it work on WhatsApp today?
WhatsApp is the focus of this service, and our WhatsApp Business connection is still being finished. We'll confirm the status and a start date when you enquire. The assistant can run on your website now.
What about allergies and dietary requests?
They always go to a person. The assistant doesn't give allergy or dietary assurances.
Can it take orders?
It takes reservation and pre-order details and passes them to your staff to confirm. It doesn't take payment or replace your POS.
What happens when my menu changes?
Menu and price updates are part of the monthly care, and we review transcripts daily for the first 2 weeks after launch.
Works well with
Catalogue chatbot
A chatbot trained on your real catalogue: sizes, materials, stock and delivery.
Website + chatbot
A fixed-price website and trained AI chatbot, live in 7 days, with a working preview before launch.
Local SEO
Get found on Google Maps in your neighbourhood.
AI receptionist
Answers calls and enquiries around the clock and books into your calendar.
Get in touch
Tell us what you need
Tell us about your business. We'll reply with how we'd approach it and a clear quote. No obligation.
Thanks, . Got it.
We'll be in touch shortly. If it's urgent, call +65 6034 8712.